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Customer Care

Peace of mind with your warranty

Whilst we believe you’ll love our products, we understand that sometimes things just don’t work out. At Joeji’s, we stand with every product we make and proud of their quality and craftsmanship. We hope you do not experience any defects or problems with your products. If by any chance your product has a manufacturing fault or has become defective following normal domestic use, Joeji’s warrants free from product defect and workmanship under normal use for the period of 12 months from the date of purchase and may be returned for replacement. If you’ve purchased your product in the last 28 days, register it today to get an optimum warranty. Along with our standard 1 Year Warranty or your productspecific warranty, you can receive a 1 Year Extra Guarantee on top of that for a comfortable ‘safety net’ by simply registering, giving you a total peace of mind. Please ensure that you have your Order ID before progressing on with registering your product warranty.